Purchase Policy

Online or In-Store Purchase Policy

We stand behind our merchandise. If you are not completely satisfied with your purchase, you may exchange the item within 10 days of the shipment’s receipt. All items must be returned in the original packaging and unworn condition. You will receive a store credit less the original shipping fee and a small restocking fee of 10%, or you can exchange it through our hassle-free return process.

• We offer store credit if you are not satisfied with your purchase
• 10-day returns and exchanges on unworn, undamaged merchandise only
• Shipping fees are not refundable
• A restocking fee of 10% will be charged for all returns, and a flat $5 fee will be applied to all exchanges.

To ensure customer satisfaction, our jewelry specialists fully inspect each product before it ships. If, however, something is incorrect with an order you just received, we want to help. Please call us at 513-621-1123 and tell us immediately so we can resolve the situation.